Why do we hold personal data?
Like any business, Crokesby IT Solutions has to keep personal data about staff, clients and potential customers. When you fill in the contact form on our website, this information is automatically logged onto our system and secured. Data is also held so we can deliver our services and provide useful information.
What data do we keep?
Depending on our relationship with you, whether you are a customer, staff member or a potential customer, the amount of information we store will vary. The information will include; first and last name, email address, phone number and postal address. If you are a customer it’s likely we will also have your bank details so we’re able to accept payments.
How is your data stored?
As an IT company, Crokesby stores personal data on secure computer systems, anything that is archived away will also be stored on encrypted drives.
We also use third-party software for our invoicing system so if you are a customer, it’s likely your data is also stored on the servers belonging to KashFlow. These third parties are not permitted to share your data.
How long do we keep your data?
We will keep your data in our system until it is no longer relevant to our business, but you can request that we remove or update this at any time. We will also inform any relevant third parties of your request.
Access to your information
The key thing to remember is that your data belongs to you. That means you can request copies of the data we store at any time you like to. You also have the right to be forgotten, so if you ask that we delete your data, we will do so or provide a valid reason why we are unable to. Depending on your request, it’s likely your information will be provided to you electronically.
Your right to complain
If, for any reason, you are unhappy with the way your personal data is treated by us, you have the right to complain to a supervisor authority.
Anyone who visits our website will automatically have data collected by them via Google Analytics. This gives us broad information about what people are doing on our website and the pages they are visiting. It does not include any personal information.
Cookies are small text files that web browsers receive from websites. They are stored on your computer and they enable sites to do things like; remember if you’ve visited before, if you’re a custom, what preferences you have etc. You are entitled to view any website without them.